FAQ
Payment Installments FAQ
What are payment installments?
Payment installments allow you to split your purchase into smaller scheduled payments instead of paying the full amount upfront.
Eligible customers can shop TERKBRAND and complete checkout using installment payment options available at checkout.
How do installment payments work?
- Shop your favorite TERK pieces
- Add items to your cart
- Proceed to checkout
- Select an installment payment option
- Complete your order
Your first payment may be charged at checkout, with the remaining balance automatically scheduled over time depending on your payment provider.
Who can use installment payments?
Installment payment options are currently available to eligible customers with approved billing and payment information.
Availability may vary based on:
- Location
- Order value
- Payment provider approval
Is there a minimum or maximum purchase amount?
Yes. Eligible order amounts may apply depending on the payment option selected during checkout.
If installment payments are unavailable, your cart may not meet the provider’s requirements.
Are all products eligible?
Some products may not qualify for installment payments, including:
- Gift cards
- Pre-orders
- Backordered items
- Limited promotional items
Eligibility is determined during checkout.
When will my order ship?
Orders placed using installment payments are processed and shipped within TERKBRAND’s standard shipping timeframes.
Using installments does not delay shipping.
What happens if I miss a payment?
Missed payments may result in additional fees or account restrictions depending on your payment provider’s terms and conditions.
Please review your provider’s payment agreement before completing checkout.
Can I return an order purchased with installments?
Yes. Returns and exchanges follow TERKBRAND’s standard return policy.
If your return is approved, your installment balance or refund will be adjusted accordingly through your payment provider.
Where can I manage my payments?
You can manage your scheduled payments, payment methods, and account information directly through your selected installment provider after purchase.
